Terms and Conditions for Māui's Morsels
Welcome to Māui's Morsels. These Terms and Conditions govern your use of our online platform and the services we provide, including custom-designed cakes, individual pastries, celebration cakes, wedding cakes, corporate event catering, baked goods, dessert platters, confectionery items, artisan bread, and coffee and tea service. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please review them carefully.
1. Acceptance of Terms
By accessing, browsing, or using our online platform or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
Māui's Morsels offers a variety of artisan baked goods and catering services, which include but are not limited to:
- Custom-designed cakes and celebration cakes
- Wedding cakes and dessert platters
- Individual pastries, baked goods, and artisan bread
- Corporate event catering and confectionery items
- Coffee and tea service
Specific details, pricing, and availability for each service are provided upon request or through our online platform.
3. Orders and Payments
- Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.
- Custom Orders: For custom-designed cakes and catering, detailed consultations and agreements will be required, outlining specifications, delivery, and payment schedules.
- Pricing: All prices listed are in New Zealand Dollars (NZD) and are subject to change without notice. Applicable taxes, delivery fees, and additional charges will be added to your order total.
- Payment: Full payment or a deposit, as specified for custom orders, is required at the time of order placement. We accept various payment methods as indicated on our online platform.
4. Cancellations and Refunds
- Standard Orders: Cancellations for standard baked goods must be made at least 24 hours prior to the scheduled pick-up or delivery time for a full refund.
- Custom & Celebration Cakes/Catering: Cancellation policies for custom and celebration cakes, wedding cakes, and catering services will be outlined in your specific service agreement. Generally, a non-refundable deposit may be retained for cancellations made within a certain period before the event date due to the bespoke nature of these items.
- Refunds: Refunds, if applicable, will be processed in accordance with our internal policies and may take several business days to appear in your account.
5. Allergen Information
Māui's Morsels operates in a kitchen that handles numerous allergens, including but not limited to nuts, dairy, gluten, soy, and eggs. While we take every precaution to prevent cross-contamination, we cannot guarantee that any product is completely free of allergens. Please inform us of any allergies or dietary restrictions when placing your order. Consumption of our products is at your own risk for individuals with severe allergies.
6. Intellectual Property
All content on our online platform, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Māui's Morsels or its content suppliers and is protected by New Zealand and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our platform, except as generally permitted for your personal, non-commercial use.
7. Limitation of Liability
To the fullest extent permitted by law, Māui's Morsels, its directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Wellington, New Zealand.
9. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Māui's Morsels
- 87 Te Papa Street, Level 1
- Wellington, Wellington Region, 6011
- New Zealand
- Phone: +64 4-972-1818